Terms of Use

Last Updated: 24 October 2026

Welcome to the website of Vasanthi Air Travels. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms of Use.

If you do not agree with any part of these Terms of Use, please do not use this website or our online services.

1. About Vasanthi Air Travels

Vasanthi Air Travels is a travel service provider based in Mudichur, Chennai, offering assistance with air ticket booking, visa services, passport application services, domestic and international travel packages, and certificate attestation services.

2. Use of Our Website

You may use this website for lawful purposes and for obtaining information about our travel-related services.

You agree not to use the website for any unlawful, fraudulent, abusive, misleading, or unauthorised purpose.

• You must provide accurate information when submitting an enquiry or service request.
• You must not impersonate another person or provide false information.
• You must not attempt to gain unauthorised access to our website or systems.
• You must not interfere with the operation, security, or functionality of the website.
• You must not use the website to distribute harmful, malicious, or illegal content.

3. Service Information

Information displayed on this website is provided for general information and service enquiry purposes.

Service availability, pricing, airline fares, visa requirements, processing times, documentation requirements, and other details may change depending on the destination, service provider, government authority, airline, travel date, and other applicable conditions.

We make reasonable efforts to keep the information on our website accurate and updated, but we do not guarantee that all information will always be complete, current, or error-free.

4. Air Ticket Booking

Flight bookings are subject to airline availability, fare rules, booking conditions, passenger details, travel dates, and applicable airline policies.

Flight fares and seat availability may change at any time until the booking is confirmed and ticketed.

Any quotation provided by us is subject to the applicable fare and availability at the time of confirmation unless otherwise stated.

Airline cancellation, rescheduling, baggage, refund, and other conditions may apply separately to each booking.

5. Visa Assistance

Vasanthi Air Travels may provide guidance and assistance regarding visa application procedures and documentation requirements.

Visa approval is solely determined by the relevant embassy, consulate, immigration authority, or other competent government authority.

We do not guarantee visa approval, visa issuance, processing time, or a particular outcome.

Customers are responsible for providing genuine, accurate, complete, and valid information and documents.

6. Passport Application Assistance

Our passport service is intended to provide guidance and assistance with passport application procedures and related documentation requirements.

Passport issuance, approval, appointment availability, verification, and processing time are determined by the relevant government authorities.

Vasanthi Air Travels does not guarantee passport approval or a specific processing time.

7. Travel Packages

Domestic and international travel packages may include different services depending on the selected package and quotation.

Package inclusions, exclusions, hotel availability, transportation, itinerary, airline services, activities, and other arrangements may vary.

The final package details and applicable terms will be communicated to the customer before confirmation.

8. Certificate Attestation

Certificate attestation assistance is provided based on the document type, destination, purpose, and applicable authority requirements.

Processing requirements, timelines, government or authority fees, and document requirements may vary.

We do not guarantee acceptance or approval by any embassy, government authority, educational institution, employer, or other organisation.

9. Prices and Quotations

Prices displayed on the website, where applicable, may relate to our service charges and may not include government fees, airline charges, taxes, third-party charges, or other applicable costs unless specifically stated.

For services where the final price depends on customer requirements, destination, travel dates, availability, or third-party charges, a separate quotation may be provided.

The final applicable amount will be communicated before payment or confirmation of the relevant service.

10. Online Payments

Payments for eligible services may be processed through Razorpay or another authorised payment service provider.

Customers must ensure that the payment details and information provided during the payment process are accurate.

Payment confirmation does not automatically guarantee the approval or issuance of services that are subject to airline, embassy, government, immigration, or other third-party approval.

All payments are subject to the applicable Refund and Cancellation Policy and the terms communicated for the specific service.

11. Customer Responsibilities

Customers are responsible for providing correct and complete information and documents required for the requested service.

• Provide accurate personal and travel information.
• Provide genuine and valid documents.
• Review quotations and service details before confirmation.
• Check passport validity and travel documentation requirements where applicable.
• Inform us promptly of any changes to travel plans or personal information.
• Follow applicable airline, embassy, government, immigration, and travel regulations.

12. Third-Party Services

Some services arranged or assisted by Vasanthi Air Travels may involve third-party providers such as airlines, hotels, payment gateways, government authorities, embassies, travel operators, or other service providers.

Such services may be subject to the terms, conditions, policies, cancellation rules, and requirements of the respective third-party provider.

We are not responsible for changes, delays, cancellations, decisions, or failures caused by third-party providers or authorities beyond our reasonable control.

13. Cancellation and Refunds

Cancellation and refund eligibility depends on the nature of the service, applicable service conditions, third-party policies, and the terms communicated at the time of booking or purchase.

Customers should review our Refund and Cancellation Policy before making a payment.

Where a refund is applicable, the processing time may depend on the relevant payment provider, airline, travel partner, government authority, or other third party involved in the transaction.

14. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, designs, layouts, and other materials, is owned by or licensed to Vasanthi Air Travels.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission, except where permitted by applicable law.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted, error-free, or continuous access to the website.

Website availability may be affected by maintenance, technical problems, hosting issues, internet connectivity, security incidents, or circumstances beyond our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, Vasanthi Air Travels shall not be responsible for losses, delays, cancellations, rejections, additional costs, or inconvenience resulting from incorrect information provided by the customer, third-party service providers, airline decisions, government decisions, visa or passport authorities, technical failures, or circumstances beyond our reasonable control.

Nothing in these Terms of Use is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Privacy

Your use of this website and the information you provide to us are also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

18. Changes to These Terms

We may update or modify these Terms of Use from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published indicates your acceptance of the updated Terms of Use, subject to applicable law.

19. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to the use of this website or our services shall be subject to the jurisdiction of the competent courts having jurisdiction over the place of business of Vasanthi Air Travels, subject to applicable law.

20. Contact Us

If you have any questions regarding these Terms of Use, our services, or your booking, you may contact us using the details below.